Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What materials are used in Casa Dio furniture?
We pride ourselves on using premium, sustainably sourced materials including solid hardwoods, top-grain leathers, and high-performance upholstery fabrics designed for both comfort and durability.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture pieces requiring white-glove delivery, please allow 3-5 weeks depending on your location and item availability.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer assembly services?
Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat additional fee.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
Are your products covered by a warranty?
All Casa Dio furniture comes with a one-year limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.